Shipping & Delivery Policy

At Wholesale China Peptides, we are committed to processing and delivering orders efficiently while maintaining high standards of service. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.

By placing an order with us, you acknowledge and agree to the terms outlined below.


Order Processing

Orders are typically processed after:

  • Payment has been successfully confirmed.

  • Product availability has been verified.

  • Required order information has been received.

  • Internal quality control procedures have been completed.

Most in-stock orders are processed within 1–3 business days, excluding weekends and public holidays. Processing times may vary during periods of high order volume or for custom and bulk orders.


Shipping Methods

We work with reputable international shipping carriers to deliver orders safely and efficiently.

Available shipping options may vary depending on your destination and may include:

  • Express International Shipping

  • Standard International Shipping

  • Economy Shipping (where available)

The shipping methods available for your order will be displayed during checkout whenever applicable.


Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Typical delivery estimates are:

Destination Estimated Delivery Time
North America 5–10 Business Days
Europe 5–10 Business Days
Asia 3–7 Business Days
Australia & New Zealand 7–12 Business Days
Other International Destinations 7–15 Business Days

Please note that these are estimates only. Actual delivery times may vary due to customs clearance, carrier operations, weather conditions, public holidays, or other circumstances beyond our control.


Order Tracking

Once your order has been dispatched, a shipping confirmation email will be sent with tracking information, where available.

Customers may use the tracking number provided to monitor the progress of their shipment through the applicable shipping carrier.


Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Wholesale China Peptides is not responsible for delays, additional shipping charges, or failed deliveries resulting from incorrect or incomplete shipping information.

If you need to update your shipping address, please contact us immediately. Address changes cannot be guaranteed once an order has entered processing or has been shipped.


International Shipping

We proudly serve customers in many countries worldwide, subject to applicable laws and shipping restrictions.

International shipments may be subject to customs inspections, import procedures, taxes, duties, or other fees imposed by the destination country.

Unless otherwise agreed in writing, any applicable customs duties, taxes, brokerage fees, or import charges are the responsibility of the customer.


Customs Clearance

International shipments may experience delays during customs processing.

Wholesale China Peptides has no control over customs procedures or the length of time required for customs clearance and cannot guarantee delivery dates affected by customs authorities.

Customers are responsible for ensuring that products may be legally imported into their destination country.


Shipping Delays

While we make every effort to deliver orders promptly, delays may occur due to factors beyond our reasonable control, including:

  • Customs inspections

  • Severe weather

  • Transportation disruptions

  • Public holidays

  • Carrier operational issues

  • Natural disasters

  • Government actions

  • Other unforeseen events

We appreciate your understanding in these situations and will work with the shipping carrier to provide updates whenever possible.


Lost Shipments

If your shipment appears to be lost during transit, please contact our customer support team.

We will initiate an investigation with the shipping carrier. Resolution timelines depend on the carrier’s investigation process.


Damaged Shipments

If your order arrives damaged, please notify us within 48 hours of delivery.

To assist with the investigation, please provide:

  • Your order number

  • Photographs of the damaged packaging

  • Photographs of the product

  • A description of the damage

Our support team will review the claim and determine the appropriate resolution in accordance with our Returns & Refund Policy.


Partial Shipments

In some circumstances, orders containing multiple products may be shipped in separate packages to improve delivery efficiency or due to inventory availability.

Customers will be notified if multiple shipments are required.


Bulk & Wholesale Orders

Large-volume orders may require additional processing time, quality inspections, or customized shipping arrangements.

Our sales team will communicate estimated processing and shipping timelines for wholesale and custom orders.


Delivery Confirmation

An order is considered delivered when the shipping carrier records a successful delivery at the address provided by the customer.

If delivery issues arise, customers should contact us promptly so we can assist in communicating with the shipping carrier.


Shipping Restrictions

Certain products may not be available for shipment to specific countries or regions due to legal, regulatory, or carrier restrictions.

Wholesale China Peptides reserves the right to decline or cancel orders that cannot be shipped in compliance with applicable laws or shipping regulations.


Contact Us

If you have questions regarding shipping, delivery, or order status, please contact our customer support team.

Wholesale China Peptides

Email: info@wholesalechinapeptides.com

Phone: +1 (903) 890-5799

We are committed to providing timely assistance and keeping our customers informed throughout the shipping process.